Responsible for managing one or more national and local accounts, including providing timely, consistent, and accurate flow of information required to operate the portfolio in order to meet the client's and company objectives. Act as a point of contact for integrating service platform for the client, as well as ensuring that accounting practices are sound and consistently applied. Provide the general and financial information required for other members of the management team to make informed decisions and to carry out their operating responsibilities.
Essential Job Duties-
Provide leadership for markets which are geographically or functionally distinct and demonstrate ability to implement business unit strategy, develop and maintain both a communication style and relationship that fits the client's preferred style and demonstrate proactive customer service regarding all aspects of account management.
Communicate proactively, first when performance is not meeting expectations, and second when performance meets or exceeds expectations, regularly associate with tenants to insure their reasonable satisfaction with building operations. Interact with tenants along with Property Manager on problems that may occur, coordinate and/or prepare reports, annual budgets, and other documents for clients in accordance with management and other agreements, and in accordance with instruction received from the client. Preparation responsibility relates primarily to financial information and adherence to leasing guidelines. Review information and variances with Property Management Team
Participate in the preparation of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by clients and ensure completion of property tax administration and supervise services rendered by property tax consultant
Ensure administration of property and liability insurance requirement, ensure compliance with the purchase order system, contracts, policies and procedures, and accounting requirements established by clients, and oversee the billing process, including payment of invoices and disbursement of funds. Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash.
Assist the Client/Asset Manager and Property Manager in determining proper cost allocations, identification of any re-billable cost, proper accounting for inventories, purchasing procedures, and any special accounting problems, responsible for maintaining desired internal financial benchmarks for each asset with the portfolio as defined by the Director and Asset Manager. This includes occupancy levels, income levels, delinquency percentage, IRR and cash flow, and monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash
Co-ordinate construction projects with Construction Manager and Property Manager and approve construction contract documents and final invoices, effectively staff and develop bench strength and succession planning - positioning for new business.
Regularly inspect properties with staff
Conduct annual performance evaluations and career path discussions. Oversee and ensure that all property management and maintenance staff receive an annual performance evaluation.
Analyze and make recommendations regarding property staffing needs, personnel performance issues, salary administration, personnel promotions and training and career development.
Performs other related duties as required or requested.
1. Business and Financial Acumen 2. Leadership Skills 3. Communication Proficiency (oral/written) 4. Customer/Client Focus (internal/external) 5. Time Management Skills
* Bachelor's Degree in Business or related discipline
Requires five to seven years of experience.
5+ years of supervisory experience, and CPM and/or RPA comparable experience in a senior leadership role.
Environmental Work Conditions
Must be able to travel up to 15% of the time. Travel may vary in frequency and duration.
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [email protected]. Please refer to the job title and job location when you contact us.
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [email protected]. Please refer to the job title and job location when you contact us.Cushman & Wakefield s'engage a respecter l'equite en matiere d'emploi. Notre objectif est d'offrir un milieu de travail diversifie, inclusif et exempt d'obstacles. Si vous etes une personne handicapee et que vous avez besoin de recevoir l'offre d'emploi dans un autre format ou d'acceder a toute autre mesure d'adaptation au cours du processus d'embauche, veuillez soumettre votre demande par courriel a [email protected]. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.