Duties and responsibilities, as they align to Ryan’s Key Results

People:

• Create a positive team member experience.

Client:

• Responds to client inquiries and requests from tax authorities.

Value:

• Interacts with taxing jurisdictions to verify assessment, tax bill, and deadline information.
• Monitors compliance and filing requirements in conjunction with staff and management.
• Receives, identifies, and sorts all incoming mail on a daily basis.
• Batches tax documents for scanning into scan manager for transmitting information to India resources for processing, where applicable.
• Processes tax bills and assessments timely, including allowing enough time for processing by client.
• Coordinates outgoing mail processes, including preparation of certified and return receipts, and proper postage metering; logs proof of mailers; and delivers mail to post office or courier service.
• Scans and archives proof of mailers in Property Tax system of record. Assembles tax return packages if necessary.
• Assists in preparation for board hearings by copying, collating, and binding documentation for presentations to the review board.
• Assists with researching asset ownership structures, title policy reviews, jurisdictional tax policies, property re-parceling, and tenant escalation billing issues, as requested and directed.
• Builds knowledge of property tax jurisdictions throughout the country, including tax bill deadlines, appeal deadlines, and tracking statutory deadlines. 
• Coordinates processes with jurisdictional data requests to meet statutory deadline requirements for assessment notices, compliance returns, tax bills, and agency authorizations.
• Performs other duties as assigned.

Education and Experience:

• High-school or General Educational Development (GED) diploma required. 
• General knowledge and ability to understand a tax calendar desired.
• Desire to perform in a high-energy team environment.
• Demonstrated leadership, problem solving, and strong verbal and written communication skills.
• Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
• Ability to work both independently and as part of a team with professionals at all levels.

Computer Skills:

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research.

Certificates and Licenses:

Valid driver’s license required.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

• Standard indoor working environment.
• Occasional long periods of sitting or standing while working.
• Occasional long periods of standing while copying.
• Position requires regular interaction with employees and clients both in person, via e-mail and telephone.
• Independent travel requirement: none.

Equal Opportunity Employer: disability/veteran

About RYAN LLC

Ryan, an award-winning global tax services and software provider, is the largest firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan’s commitment to investing in and empowering women is stronger than ever. We continue to listen and learn as we work to ensure our commitment creates opportunities for our team members in their daily lives. In 2020, Ryan made a commitment to expand on diversity, equity, and inclusion with renewed purpose and clarity. Our mission is to foster a global environment of respect that empowers our people to celebrate all cultures and perspectives in the workplace, recognizing that diversity and inclusion drive creativity and innovation, which fuel our ability to deliver excellence. We are committed to meaningful, long-term change.

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